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The Rafail Insurance Agency is one of the top 1% of Farmers agencies in the country. The family owned, Aggie/Longhorn/Red Raider feud-filled, full-service insurance agency takes pride of their service-oriented approach to insurance matters. When Mark and Sylvia, our husband and wife duo, decided to open the office in 2009 they made a promise that their goal is to make every client feel secure. Rafail Insurance was awarded “Farmers Rookie of the Year” here in Houston in 2009. With clients realizing that service at RIG is unmatched anywhere else, the group began to grow. Mark and Sylvia brought on a truly gifted team of agents and customer services team members that fostered their Client-Priority mentality.


Mark Rafail

Agency Owner

Awarded The National Academy For Best-Selling Authors, 2013; Farmers Rookie of the year, awarded Top 50 life insurance agents and “Top 1% of Farmers Insurance Agencies” in the country.

Sylvia Rafail

Agency Manager

BS in Business and Health; University of Texas - Austin, TX; Specializes in Commercial & Life Insurance Underwriting. Property & Casualty License, Life & Health Insurance License.

Chloe Rafail

Agency Mascot

Client greeter. Enjoys long walks, compliments, food. Licensed as a dog with Houston. Her spirit will live on at Rafail Insurance Agency!

Jacki Walker
Nancy Flanary
Elaine Maher
Megan Pence

Executive Assistant

Senior Customer Service Specialist

Senior Customer Service Specialist

Licensed Personal Lines Agent


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Rafail Insurance Agency - Logo 2 - Vecto

Tel: 713-429-1790

3311 Richmond Ave. Ste 350

Houston, Texas 77098

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